Use of IT in Healthcare: Stay on Top of Trends

ITSM Healthcare Information Technology

Can you imagine what healthcare would be like without IT solutions? Today, more than operating for the operation of work devices, technology has been an indispensable part of the detection of diseases, their treatment and the storage of patient data. Understanding a little more about the theme, in this sense, can be interesting not only to understand what has been innovated within the sector, but also to anticipate the trends that are coming.

From user service to hospital management, technological devices seem to be everywhere. With this in mind, one of the commitments of HIMSS (Healthcare Information and Management Systems Society), a conference that brings together healthcare professionals, from physicians to specialized IT professionals, is to transform all sectors of the industry through technology… A fair path to something increasingly effective within clinics and hospitals.

Among the biggest technological trends in healthcare organizations, we highlight the use of the cloud to store data, the electronic medical record, and the increasing use of robots for surgical procedures. Opting for technology in disease management, always focusing on the patient, has also been a priority for several institutions out there, which have seen in the virtual a way to make life easier for those who are treated.

From the looks of it, the subject is long and far from over. But don’t worry: if what you’re looking for is to understand other technological trends such as those mentioned above, CM has separated a complete content to place you in the subject. Check it out below and tell us if your organization has already used the Internet in its favor. And remember: the bigger the investment, the better the results.

Cloud computing

Cloud computing is the technology that stores system data in the cloud. It is currently the service that has been most adopted by health institutions, for the convenience and security that it guarantees in the storage of the institution’s data.

Among its advantages are the fact that the information, being in the cloud, weighs less on the hardware, something that facilitates access by those who access it. In addition, cloud storage represents more security in relation to what is being stored, since the stored data is encrypted.

Last year, a State of The Cloud Survey revealed that 96% of companies were already using outsourced cloud services, whether private or public, to store their information.

Big Data

Generally speaking, big data is the term that refers to the analysis and interpretation of a large volume of data. All the information and records, once collected, can be used according to the interests of the organization: to sell products, predict future problems, or, in the case of healthcare institutions, to cross-check patient data.

Healthcare has seen an explosion of data from many different sources, including electronic medical records, smartphones that monitor patient activity, real-time alerts, electronic storage of test results and patient data, genetic data that drives personalized medicine, and electronic patient records.

Currently, the three most favorable areas for big data use in healthcare are precision medicine, electronic patient records, and the “internet of things. An IBM study further estimates that by 2020, the healthcare industry will generate worldwide 25,000 petabytes of information, more than 5000% more than in the previous eight years.

ITSM Software in Health

Scheduling appointments is still considered a problem in the medical field. In some health institutions, scheduling a procedure is so complicated that many people prefer to self-medicate rather than seek professional help. This is because calling a call center, especially during peak hours, can be a very tiring and stressful task.

For this reason, the adoption of online ITSM tools is a big trend in the health area. As we have always said, the patient’s positive experience will be one of the main differentials for making them choose your institution over others.

Something that used to take a lot of time from the person who wanted to make an appointment can now be done with just a few clicks, in a few minutes. Instead of having to call the clinic or hospital, just log in to the institution’s website and make the appointment online, with just a few clicks.

This way, the patient’s experience becomes much better, and the savings in labor are quite significant: around 80% reduction in service costs.

Wearables devices

Wearables devices are, literally translated, “wearable” devices. They are glasses, bracelets, t-shirts, watches, which enable the monitoring of health information such as blood pressure and glucose levels, among others.

According to data presented by HIMSS (Healthcare Information and Management System Society), in 2016, there were already more than 300 healthcare institutions making use of wearables devices. Two years later, that number is only likely to increase.

These devices can promote the prevention and control of numerous diseases, as well as improve the patient experience. One company in this segment that is in great prominence in the United States and now expanding worldwide is Fitbit, which sells devices that encourage people to be healthier and practice physical activity.

Cognitive Computing

Cognitive computing makes it possible not only to process a large volume of data coming from numerous sources, but to learn from it in a human-like way. In this way, algorithms are able to work with varied languages (understanding their variations), as in the case of Macy’s department store, which has an application that recognizes customers’ questions and answers them.

In the hospital sector, this will certainly favor the treatment of many patients. A good example to use is an oncologist who needs to analyze a lot of data regarding a patient and his conditions. In this, he can enter the data into a computer and, through this computer, receive the numerous treatment alternatives and chances of cure through a system.

Have you heard of IBM’s famous Watson system?

It consists of a question and answer system designed for advanced information retrieval processing, automated reasoning, and machine learning techniques. It may have numerous applications, but its possibly greatest achievement was the ability, as of 2014, to provide personalized treatment to brain cancer patients.

Machine Learning

Machine learning is also among the extremely relevant trends when it comes to the current ecosystem that deals with an institution’s large volume of data. It is a major step forward in tracking a patient’s condition, going beyond narrow clinical data by combining information from different sources to predict individual outcomes and diagnoses.

Mobile Healthcare

There are those who say that mobile healthcare is the big trend of the moment, regardless of the area. Basically, it consists in using applications for smartphones so that patients can interact directly with healthcare institutions and their physicians.

According to a survey by the technology and healthcare company Greatcall, in 2017, 80% of physicians used smartphones and apps in the area, as well as 93% believed that such mobile resources can improve patient health. Apparently, as it turns out, they weren’t wrong, were they?

Technology and Health

With so much news, it seems obvious to say that technology has proven its importance since the conversion from paper to electronic document templates, generating digital data that is easier to move and more secure. With the investment that healthcare needs and deserves, technological tools allow it to move increasingly towards an error-free reality.

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